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We are in the process of updating our website. To access your wholesale account, please reset your password here.
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We are in the process of updating our website. To access your wholesale account, please reset your password here.
We use Fed Ex and a choice of carriers for freight.
Yes, when we ship the order, tracking will be emailed to you the same day. We use FedEx.
Yes, we ship pallets!
We can fit 96 case packs of 12 and 30 case packs of 36 on a pallet.
Dimensions: 40 x 48 x 96 = 330 lbs
We have a relationship with a Canadian Distributor, please email orders@chocolatestory.com for more information.
Unfortunately, no. It is too expensive at this time.
Refunds or credits for damaged product will be honored within 60 days from receipt of order. We do require order number, pictures of product along with lot number, expiration date and quantity. Please send to orders@chocolatestory.com
We back our cotton candy 100%. If you receive a damaged box:
Take a picture of the box.
Send it to orders@chocolatestory.com and we will credit you.
Not without authorization. You must contact meg@chocolatestory.com for approval. MAP guidelines apply. We have worked hard to earn our brand recognition and we do not encourage third party sales in the online marketplace.
Simply order more cases 🙂
8—14 cases = 10% off your price.
16—28 cases = 15% off your price.
30 cases plus = 20% off your price.
Does not include shipping price.
As much as you want! Typical retail will be $4.95 a tub. It all depends on your store and location. Remember, Chocolate Storybook is the Tiffany’s of Cotton Candy. 🙂
We pack 36 tubs in a case (minimum of 2 cases). Our website allows you to place individual flavors in sets of 12.
Yes, we private label! Labels must be pre-purchased in sets of 2500 per flavor. Some artwork fees may apply. Each time you order, you must order in minimum quantities of 720 tubs per flavor.
Email orders@chocolatestory.com for more information.
We are currently at 12 months from production. Thankfully our cotton candy is so popular it will not stay on your shelf that long.
5” tall x 4.5” diameter. Each tubs holds 1.75 oz of cotton candy.
That’s like asking who is your favorite child.
Top seller’s year round: Blue, Pink, Unicorn, Cherry Berry, Bubblegum, and Birthday Cake.
Summertime favorites: Orange Dreamsicle, Root Beer, Lemonade, Peach, Kiwi Watermelon, and Juicy Watermelon.
We are soy free, dairy free, gluten free and Kosher certified.
We also have all-natural flavors with no artificial flavors or colors.
Those flavors include: Root Beer Float, Blueberry Jam, Maple Bacon, Honey Vanilla, Peach Tea, IPA Craft Beer, Orange Dreamsicle, Jalapeno, Pineapple Mango, Mexican Hot Chocolate, Pina Colada, Cookies & Cream, Hot Chocolate and Caramel Popcorn.
Yes! We are a licensed, federally approved food manufacturer with a comprehensive food safety plan ensuring our product is of the best quality and safety.
Mon-Thurs
Friday
Saturday
10am-6pm
10am-5pm
10am-5pm